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Olof Wahlberg
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Organisation: EVJ
Projects:
Strategisk CRM som utvecklingspotential för mindre och medelstora företag i Västernorrland
Mitt företag
Preparatory project Digital Age in Rural and Remote Areas, DARRA, Interreg
Benchmarking
UniPlatform
Publications:
How Lending Officers Construe Assessments of Small and Medium-Sized Enterprise Loan Applications : A Repertory Grid Study (2013 / Article in journal)
Bankkunders upplevelser av servicekvalitet (2012 / Report)
Challenges in serving the mass affluent segment : bank customer perceptions of service quality (2012 / Article in journal)
The e-progression in SEs (2011 / Conference paper)
Acceptance of e-invoicing in SMEs (2009 / Conference paper)
Business values of electronic records management in SMEs (2009 / Conference paper)
How a Medium Sized Enterprise Applies the CRM Approach in its Marketing (2009 / Conference paper)
How a medium sized small enterprise uses ICT based marketing tools in its customer relationship management (2009 / Conference paper)
Locus of control of owner managers and business networks in SMEs (2009 / Conference paper)
One-stop jobseeker service: A cross-agency collaboration model (2009 / Conference paper)
Owners/managers acceptance of ICT innovation in small business (2009 / Conference paper)
Reconsideration of the Bank Credit Assessments : Theoretical and Practical Issues (2009 / Conference paper)
The  role of information systems in information management : Exploring the challenges in information sharing (2009 / Conference paper)
Trends, Topics and Under-Researched Areas in CRM Research : A Literature Review (2009 / Article in journal)
SME marketing and the adoption of the CRM approach : On the relevance of the CRM approach for SME marketing and propositions about barriers to the adoption of the (2008 / Conference paper)
All call centres are not " electronic sweatshops" ! : On leadership and psychosocial work conditions in Swedish in-house call centres (2007 / Article in journal)
Are all centres 'electronic sweatshops'? On leadership and psychological work conditions in in-house call centres. (2007 / Conference paper)
CRM and SMEs - An Embryotic Research Field of Increasing Relevance : The European Conference on Information Management and Evaluation (2007 / Conference paper)
The ICT acceptance of rural SMEs and its implications for CRM practices (2007 / Conference paper)
Hamnarenan i Sundsvall : En studie av dess förutsättningar (2006 / Report)
Towards a Model of the Acceptance of Information and Communication Technology in Rural Small Businesses (2006 / Conference paper)
Mobilising local entrepreneurship - experiences from a destination development (2005 / Conference paper)
How the context of auditing distorts auditingpractices (2004 / Conference paper)
Lokal utveckling av turistdestinationer : En studie av ett utvecklingsprojekt och dess effekter i företagarledet (2004 / Report)
A paradigm questioned : A study of how the cultural relativity of modern management knowledge confines its transferability to non-industrialised Third World Countries. (2003 / Doctoral thesis, monograph)
Direkta regionala sysselsättningseffekter i spåren av projekt Höga Kusten (1999 / Report)
SCB areas:
Företagsekonomi
Thematic areas:
Mid Sweden University